Liberty Mutual Collision Repair in Kearny, NJ
Liberty Mutual claims usually run through a scheduled appraisal, and the appraiser's first estimate is where the negotiation starts, not where it ends.
You can have that appraisal done here, at an independent shop of your choosing.
Get an Estimate
Taking Your Liberty Mutual Claim to an Independent Shop
The Appraisal Is a First Draft
An appraiser inspecting a car in a driveway or a claims center is working from what is visible with the panels still on. That is a reasonable starting point and a poor final answer. Crush cans, radiator supports, brackets and mounting points routinely turn up damaged only once the bumper cover and fender are off.
Having the vehicle appraised at the shop that will actually repair it shortens that loop. We can show the appraiser what we are looking at rather than describing it over email a week later.
Parts Line Items, and When to Argue
Insurer estimates frequently specify non-original or recycled parts. We do not fit them. Every part that goes on the car is OEM, whether it is structural, safety-critical or purely cosmetic.
We go through the estimate line by line and make that case where it needs making, with the repair procedure to back it. What we do not do is quietly accept a part specification that would leave the car short of factory standard.
Your Right to Pick the Shop
N.J.S.A. 17:33B-36.1 prohibits an insurer from requiring you to use a particular repair facility. Whatever list you are offered, telling Liberty Mutual the vehicle is going to Mickey's Auto Body at 282 Schuyler Avenue in Kearny is sufficient.
Backed in Writing
Every repair we complete carries our written workmanship guarantee. That guarantee is ours and it stays with the car. It does not depend on any insurer, or on our relationship with one, because we do not have one.
More on how claims work at our shop on the insurance claims page, or book an estimate and we will take it from there.
- Report the claim to Liberty Mutual as normal
- Ask for the appraisal to be done at Mickey's Auto Body
- We inspect, photograph and write an estimate
- We reconcile our estimate with the appraiser's
- We repair, you pay only your deductible
Liberty Mutual Claim Questions
Yes, under N.J.S.A. 17:33B-36.1 an insurer cannot require you to use a particular repair facility. Tell Liberty Mutual the vehicle is going to Mickey's Auto Body in Kearny.
Yes, and it is the more efficient way to do it. Appraising the vehicle where it will be repaired means hidden damage can be shown directly rather than described in a supplement weeks later.
We review the estimate line by line. We fit OEM parts on every repair, so where an estimate assumes a cheaper substitute we make the case for the original part with the published repair procedure behind it.
No, we are an independent, New Jersey licensed and I-CAR certified repair facility, not affiliated with Liberty Mutual or with any insurer's repair program.
Yes, every repair carries our written workmanship guarantee, which comes from us directly and is not tied to any insurer.
